Online Payments
Securely take card and direct debit payments online. Just link (or create) a processing account, add a product and start selling.
In-Person PaymentsUK
Take card, digital wallet and contactless payments in-store or on the go. Simply purchase the reader, get it in a few business days, then only pay per transaction. No contract.
Processing
Accept payments online and receive funds in as quick as a day. Fully managed in the Subology dashboard.
Expense Card
Easily pay expenses using your Subology processing account's funds. You'll get a real, physical card issued by Celtic Bank, member FDIC to make payments in-store and online.
Plans
Subology offers plans that give you access to additional features and lower fees. We recommend you test using Seed accounts.
Seed
Our free plan. When you accept an online payment, Subology takes a small fee from the overall amount. Only Stripe is supported for this plan.
Grow
Charged at £249/mo or £2,699/yr. Grow is designed for fast-growing startups.
Scale
Charged at £499/mo or £5,599/yr. Scale is designed for scaleups.
Advance
Charged at £849/mo or £9,999/yr. Advance is designed for established companies and big teams.
- Up to £50k in annual revenue
- Connect to a Stripe account
- 5 connected user accounts
- Add up to 5 tax regions
- Automatic payment dunning
- Create recurring subscriptions
- Account support
- 240 API requests per minute
- Everything from previous plans
- £150k included annual revenue
- Connect to GoCardless
- 15 connected user accounts
- Remove Subology branding
- Add up to 15 tax regions
- Metered billing support
- Chargeback action automation
- Implementation support
- 800 API requests per minute
- Everything from previous plans
- £500k included annual revenue
- 50 connected user accounts
- Unlimited tax regions
- Enforce account security policies
- Implement contract terms
- Issue quotes
- 1,300 API requests per minute
- Everything from previous plans
- £1m included annual revenue
- 500 connected user accounts
- Custom features may be available
- Priority support
- 2,000 API requests per minute
Online Payments
Securely take card and direct debit payments online. Just link (or create) a processing account, add a product and start selling.
Cards
Card payments that are managed by Subology.
No added fee
+ processor fees — 1% (min 15p) per payment for Seed accounts
Direct Debits
Direct debit payments that are managed by Subology.
No added fee
+ processor fees — 1% (min 15p) per payment for Seed accounts
Subscriptions
Automatically renewing subscriptions managed by Subology.
No added fee
+ processor fees — 0.6% (min 5p) per payment for Seed accounts
Additional Revenue
Paid plans include an allowance of annual revenue. When you surpass this, an additional charge applies.
£5 per £1k
of non-included income
In-Person PaymentsUK ONLY
Take card, digital wallet and contactless payments in-store or on the go. Simply purchase the reader, get it in a few business days, then only pay per transaction. No contract.
European Cards
Cards issued in Europe. Includes Chip and PIN, contactless, Google Pay and Apple Pay payments. We support all major card issuers.
1.5% + 20p
Non-European Cards
Cards issued outside of Europe. Includes Chip and PIN, contactless, Google Pay and Apple Pay payments. We support all major card issuers.
3.1% + 20p
BBPOS WisePad™ 3
A portable battery powered card reader that supports Chip and PIN, contactless and digital wallet payments. Connects to your phone or tablet via Bluetooth.
£59
+ packaging and shipping
BBPOS WisePOS™ E
An on-desk card reader that support Chip and PIN, contactless and digital wallet payments. Connects to your computer, phone or tablet via WiFi or Bluetooth.
£194
+ packaging and shipping
Processing
Subology branded processing services powered by Stripe. You'll control, configure, apply and be liable for your processing account through Subology.
Registration Fee
To cover costs of identity verification and ongoing fraud monitoring.
£5
Monthly Fee
If your account does not process 50 or more transactions, or £150 in revenue in a month, an additional fee will be charged for that month. This to offset our costs.
£3.50
waived for accounts that don't payout that month
European Cards
Payments from cards issued in Europe.
1.6% + 25p
Non-European Cards
Payments from cards issued outside of Europe.
3.1% + 25p
Bacs Direct Debit
Bacs Direct Debit is a reusable, delayed notification payment method that allows customers from the United Kingdom to pay via direct debits from their account. Payments are protected by the Bacs Direct Debit Guarantee.
1.2%
minimum 30p — capped at £2.10
SEPA Direct Debit
SEPA Direct Debit is a pull-based, reusable and asynchronous method of payment. It can take up to 14 business days to confirm the success or failure of a payment.
1.2% + 30p
capped at £5.10
Bancontact
The most popular online payment method in Belgium.
1.6% + 25p
EPS
An Austria-based payment method that allows customers to complete transactions online using their bank credentials
1.8% + 25p
Giropay
A German payment method based on online banking. Giropay accounts for 10% of online checkouts in Germany.
1.6% + 25p
Sofort
Sofort is a single use, delayed notification payment method that requires customers to authenticate their payment online with their bank.
1.6% + 25p
iDEAL
A Netherlands-based payment method that allows customers to complete transactions online using their bank credentials
50p
3D Secure
An authentication method designed to reduce fraud. When used, can create a liability shift between you and the card issuer for fraudulent charges.
Included
Expense Card
Easily pay expenses using your Subology processing account's funds. You'll get a real, physical card issued by Celtic Bank, member FDIC to make payments in-store and online.
Physical Card
Receive a physical plastic card sent anywhere in the UK.
£5
Virtual CardCOMING SOON
Receive virtual card details to make payments online.
Free
for your first card — £2 per card afterwards
Payment Notifications
Get notified when a transaction is processed by email or text message.
Free
Customizable Declines
Tell Subology to automatically decline some transactions using match rules. This can be very useful if you don't want a free trial to automatically renew.
Free
European Payments
Payments made to merchants inside Europe.
Free
for your first £100 — 0.2% + 20p after
International Payments
Payments made to merchants outside Europe.
1% + 35p
Currency Conversion
If your payment isn't in GBP, it will need to be converted to GBP.
2%
Disputes
If you file a dispute against a payment but then lose that dispute, we charge an invalid dispute fee. This is to cover costs imposed by payment processors and card issuers.
£15
per lost dispute
Fees and Costs
Any additional fees that may apply whilst using your account normally.
Payouts
If Subology submits a payout, you'll need to pay this fee to receive it.
0.25% + 10p
Instant Payouts
Instant payouts usually arrive within minutes.
1%
40p minimum fee
Currency Conversion
If Subology has to convert currencies for you, this fee will apply.
2%
Disputes
If a payment is disputed and such dispute is submitted to Subology, this amount will be removed from your balance. If the dispute is won in your favor, the fee will be returned to you.
£15
per lost dispute